Don’t miss any of your live-chats conversations with Revamp CRM
Revamp CRM enables you to have a full 360 view of your customer, including their chat history, which helps your team to close more sales. Live-agent provides a live chat platform for customer service. With this integration, you can see your live-agent customer service chats directly in Revamp CRM.
What it does:
Live-agent customer transcripts and visitor information are automatically sent to Revamp CRM and logged as notes. It will also automatically create a person in Revamp CRM if s/he does not exist.
Live-agent makes it easy to stay on top of all your customer requests coming in from different support channels.