BigCommerce CRM for Retailers & Wholesalers
BigCommerce CRM for a better Repeat Customer Rate
Track Customers
One place for all of your customers profiles and their activities (notes, tasks, emails, tags) with sales reps and orders
Marketing Analytics & Segmentation
Automated RFM segments. Analytics per sales channel, campaign, discount, or any custom segment. Then, export to any marketing app
Timely Sales Follow-up
Sales Follow-up based on last contacted date, last order date and next order date. Track orders and opportunities per salesrep
Track Customers
See orders and customer info synced from WooCommerce, as well as your POS and/or Inventory/ERP platforms. Track opportunities for wholesale orders, add tasks, files, , tags and notes.
Track Customers
See orders and customer info synced from BigCommerce. As well as your POS and/or Inventory/ERP platforms. Track opportunities for wholesale orders, add tasks, files, tags and notes.
Track Customers
See orders and customer info synced from WooCommerce, as well as your POS and/or Inventory/ERP platforms. Track opportunities for wholesale orders, add tasks, files, tags and notes.
Timely Sales Follow-up
Follow-up based on last contacted date, last order date, next order date, customer tag and order tag. Track orders and opportunities per salesrep. Sales Reports per location, tag, store and employee.
Build (B2B & B2C) journeys using automated follow-up tasks for your sales reps. Keep the customer relation strong.
Marketing Analytics & Segmentation
- Automated RFM segments. Recency, frequency, monetary value (RFM) is a gold standard for the marketing analysis, used to identify a firm’s best clients, based on the nature of their spending habits.
- Revamp CRM has key shopping behaviour metrics in its cors e.g. AOV (Average Order Value), AOC (Average Order Count) & Repeat % (Repeat Customer Rate).
- Check Analytics per sales channel, campaign, discount, or any custom segment. Then, export to any marketing app.
Awards & Raving Reviews
“It completely integrates with our eCommerce platform, BigCommerce and makes for ease of tracking our customers and sales data. Best CRM for eCommerce that we have found.”
Verified Buyer
Capterra
“I like the fact that everything is in one place and is easy to see everything and is easy to use. This makes it fast and easy to be able to go in whenever you want and look at things such as sales history, email marketing, etc.”
Sonja B.
Manager
“Great value for price point. A lot of amazing functionality and features that would only be available in a more expensive CRM. It works well for our company on the B2B-side, although it seems to be well built for our B2C customers & transactions as well. The segments and automations are great!!”
Genevieve C.
Operations Director
BigCommerce CRM Integration Details
Know your customer better. Revamp CRM gives you the ability to synchronize your customers, products and orders from your BigCommerce account.
- We sync (every two hours) your BigCommerce customers, products and orders.
- If your contacts don’t exist in your Revamp CRM account, we will automatically create new contacts.
- We will sync all your orders and attach them to the relevant Revamp CRM contact profile.
- Your orders status will get updated according to changes in your BigCommerce store.
- You can use our contact management tools and filters to easily segment customers, then export them to popular marketing apps.
- You can create tasks for your sales reps.
- BigCommerce has over 95,000 live sites for selling items and processing payments online. Hence, BigCommerce is building eCommerce for a New Era.
- Build a business that’s ready for anything with the flexibility of Open SaaS.
- Revamp CRM is the leading CRM for Retailers & Wholesalers.
- Built to help you have better Repeat Customer Rate, better sales follow-up and better marketing analytics & segmentation.
