CRM Built for Online Stores
Customer Management … Sales Management … Insights
Customer Management
Sales Management
Insights
Works with your system
Works with your system
Customer Management
Full 360 customer profile, online orders, notes and tags in one place
Sales Management
Manage sales activities, automate, collect customer feedback & track team performance
Insights
Based on the shopping behaviour, to identify a firm’s best clients
Customer Management
Empower your sales team with a full 360 customer profile, notes and tags in one place
Sync Customers & Orders
Sync from WooCommerce, Shopify, BigCommerce & more, or connect to your own ERP
Tiers & Lists
Assign customers to tiers and/or lists and gain both the visibility & control to get better sales
Quick Search
You are never far away from your contacts, across all notes, tasks, tags & fields
Score & Tags
Assign a score and multiple tags to a customer to help you focus on the right ones
Customer Fields
Add customer fields to collect unique information about your customers
Morning or Night or Don't
Mark a preferred time of call. Mark unqualified customers to minimize team effort’s
Last Contacted vs Last Ordered
Notes, files & more
Sales Management
Manage daily sales activities, automate, collect customer feedback & track team performance
My Day
Focus on daily sales activities, call customers, visit them & add notes
Get Notified
When you’re assigned a task or your task was assigned to someone else
Automation
Generate tasks automatically for follow-up routines
Calendar
See all of your calls at a glance. Sync with Google, iCal and more
Sales Plan & Script
Group your tasks into sales plans for easier tracking. Assign a sales script, to give your customers a consistent experience
Activity Reports per user/plan
Per sales plan, to track your team performance and your coverage rate, per sales person and per task status
Task Lifecycle
Track if an order was placed, or the customer wants you to call back, and more
Collect Feedback
Each task has a customer feedback field, to help you listen to your customers
Insights
Based on the shopping behaviour, to identify a firm’s best clients
Automated Classification
Based on the shopping behaviour, to identify a firm’s best clients. Classification is based on Recency, frequency & monetary value
Segmentation Engine
Build consumer segments with 40+ data points to target shoppers based on demographics, product preferences, and buying behaviour
Insights per Customer
See forecasted next order date, based on order cycle in days. See also AOV, total sales, products count per order and more
Marketing Analytics
See Analytics per sales channel, campaign, discount, or any custom segment. Then, export to any marketing app
Mobility & Integration
Mobility
Works on your phones and tablets
(iOS app & Android app)
Connect 80+ of your Favorite Apps
to Revamp CRM here
The CRM You Can Trust
It completely integrates with our eCommerce platform, BigCommerce and makes for ease of tracking our customers and sales data. Best CRM for eCommerce that we have found.
I like the fact that everything is in one place and is easy to see everything and is easy to use. This makes it fast and easy to be able to go in whenever you want and look at things such as sales history, email marketing, etc.
Links directly with email, tracks progress of both sales, and employees. Keeping daily tasks and goals on the CRM is extremely helpful in completing the tasks without anything falling in between the cracks or gets pushed to the side.
Revamp is cost effective and an excellent resource which allows me a call back feature and a way to group and manage my contacts. It has all of the fields I need to manage my business.
I just posting this review to give feedback on the customer service I experienced. The revamp team were great and very helpful. With their help I was able to get the functions working I needed and I can concentrate on applying this to my business.
Great value for price point. A lot of amazing functionality and features that would only be available in a more expensive CRM. It works well for our company on the B2B-side, although it seems to be well built for our B2C customers & transactions as well. The segments and automations are great!!
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